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Facebook Unpublished Page Without Notice

  • 22 November 2022
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Hi all!

Facebook randomly unpublished our Business page and suspended our ad account over the weekend for “continued Community Standards violations.” The thing is, we have never gotten a notice or review of any violations, and our Page Quality says “Good News, no violations to show.” We are a fintech/insurance broker, so our content is nothing particularly controversial either.

It is adversely affecting advertising, as they won’t run ads without the page being republished. I have reached out to support through the Business Center via chat and phone and have been stuck in a “we’ll investigate” status for 3+ days.

Has anyone experienced this? Why was your page affected? What did you do to remedy?

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Best answer byJonathan Zuluaga1 December 2022, 17:47

Hi @brittany.bellamy<\/user-mention>! That sounds super interesting and frustrating. I did some digging and unfortunately couldn\u2019t find any additional documentation. I do recommended reaching back out to meta. Have tried chatting them directly through their facebook page?\u00a0https:\/\/www.facebook.com\/metasupportpros<\/a><\/p>","className":"post__content__best_answer"}">
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Hi all!<\/p>

Facebook randomly unpublished our Business page and suspended our ad account over the weekend for \u201ccontinued Community Standards violations.\u201d The thing is, we have never gotten a notice or review of any violations, and our Page Quality says \u201cGood News, no violations to show.\u201d We are a fintech\/insurance broker, so our content is nothing particularly controversial either.<\/p>

It is adversely affecting advertising, as they won\u2019t run ads without the page being republished. I have reached out to support through the Business Center via chat and phone and have been stuck in a \u201cwe\u2019ll investigate\u201d status for 3+ days.<\/p>

Has anyone experienced this? Why was your page affected? What did you do to remedy?<\/p>","quoteUsername":"brittany.bellamy","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

1 reply

Jonathan Zuluaga
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Userlevel 7
Badge +3

Hi @brittany.bellamy! That sounds super interesting and frustrating. I did some digging and unfortunately couldn’t find any additional documentation. I do recommended reaching back out to meta. Have tried chatting them directly through their facebook page?https://www.facebook.com/metasupportpros

- Jonathan Z
Hi @brittany.bellamy<\/user-mention>! That sounds super interesting and frustrating. I did some digging and unfortunately couldn\u2019t find any additional documentation. I do recommended reaching back out to meta. Have tried chatting them directly through their facebook page?\u00a0https:\/\/www.facebook.com\/metasupportpros<\/a><\/p>","quoteUsername":"Jonathan Zuluaga","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

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