Brooke B. Sellas的回复

33回复

Social media pros, let's lighten up the feed! And let us know\u00a0 your thoughts on the below\u2026<\/p>
\"//www.aqdar-uae.com/community/search/activity/\"<\/figure>
<\/span><\/div>","url":"\/social-data-68\/social-speak-out-let-s-talk-viral-content-and-insights-1049?postid=3089#post3089","creationDate":"2023-04-18T13:05:24+0000","relativeCreationDate":"1 month ago"},"isTopicUnread":true,"privateId":391,"id":1049,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":68,"isIdeation":false,"url":"\/social-data-68","title":"Social Data","description":"Get the most out of your social media platforms by learning about social data. Discover what to look for, ask questions and share tips in the community."},"url":"\/social-data-68\/social-speak-out-let-s-talk-viral-content-and-insights-1049","title":"\ud83d\udce3 Social Speak Out: Let's talk 'viral' content and insights!","lastPost":{"id":3155,"author":{"id":632,"url":"\/members\/jonathan-zuluaga-632","name":"Jonathan Zuluaga","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/6ab6233f-2546-4f91-8801-7736c1ab2d87.png","userTitle":"Community Manager","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","name":"Community Manager"},"userLevel":7},"content":"

@Kalee.Williams<\/user-mention>\u00a0It stresses me out too! I love that piece of advice, I think stakeholders often don\u2019t understand the work behind making something get traction especially if its organic.\u00a0<\/p>","url":"\/social-data-68\/social-speak-out-let-s-talk-viral-content-and-insights-1049?postid=3155#post3155","creationDate":"2023-04-25T21:43:07+0000","relativeCreationDate":"1 month ago"},"lastReply":{"id":3155,"author":{"id":632,"url":"\/members\/jonathan-zuluaga-632","name":"Jonathan Zuluaga","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/6ab6233f-2546-4f91-8801-7736c1ab2d87.png","userTitle":"Community Manager","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","name":"Community Manager"},"userLevel":7},"content":"

@Kalee.Williams<\/user-mention>\u00a0It stresses me out too! I love that piece of advice, I think stakeholders often don\u2019t understand the work behind making something get traction especially if its organic.\u00a0<\/p>","url":"\/social-data-68\/social-speak-out-let-s-talk-viral-content-and-insights-1049?postid=3155#post3155","creationDate":"2023-04-25T21:43:07+0000","relativeCreationDate":"1 month ago"},"numberOfUnreadReplies":0,"numberOfReplies":5,"numberOfLikes":1,"relevantPost":{"id":3092,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

I had a post go viral on Twitter asking if people actually stuck their tongues to batteries to see if they were still good. Apparently, \u201ceveryone\u201d has done this. What a weird tweet to go wild \u2026\u00a0but I definitely did the marketer thing and added a thread with how to sign up for my stuff!\u00a0<\/p>

It now\u00a0has close to a million views and hundreds and hundreds of comments and retweets. And all of the \u201cOh, I\u2019ve done that!\u201d people wanted me to do it and video it so they could see. Crazy.<\/p>

\u00a0<\/p>

The lesson is: I have no idea how or why things go viral and people are strange.<\/p>

\u00a0<\/p>

\"//www.aqdar-uae.com/community/search/activity/\"<\/figure>

\u00a0<\/p>","url":"\/social-data-68\/social-speak-out-let-s-talk-viral-content-and-insights-1049?postid=3092#post3092","creationDate":"2023-04-18T14:41:51+0000","relativeCreationDate":"1 month ago"},"numberOfViews":53,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/advice-best-practices-66","categoryId":66,"title":"Advice & Best Practices","metaRobots":"index, follow","type":0},"lastPostId":"3155"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

乔纳森Zuluaga
社区经理
乔纳森Zuluaga 社区经理
张贴在社交数据

Social Speak Out:让我们谈谈“病毒式”内容和见解!

我的一篇文章在推特上疯传，我问人们是否真的会把舌头伸到电池上，看看它们是否还能用。显然，“每个人”都这么做过。这是多么奇怪的推特，但我确实做了营销的事情，并添加了一个关于如何注册我的东西的帖子!现在已经有近百万的浏览量以及成百上千的评论和转发。所有的“哦，我做到了!”“人们希望我做这件事，并把它录下来，这样他们就能看到。疯了。教训是:我不知道事情是如何或为什么像病毒一样传播的，人们也很奇怪。

5
乔纳森Zuluaga
社区经理
1个月前
Thank you so much everyone who joined\u00a0us for our Women's History Month panel: Celebrating Women in Social! I was thrilled to see so many of you in attendance, and hope you found the event both informative and empowering. Many of you asked for space to continue the conversation\u00a0so feel free to share\u00a0in the thread below, and\u00a0any additional resources you feel others may find valuable.<\/p>

Thank you so much to our host @sarah.corley<\/user-mention>\u00a0and our amazing panelists\u00a0@Brooke B. Sellas<\/user-mention>,\u00a0@Jennifer.Guevara<\/user-mention>\u00a0and\u00a0@ama.scriver<\/user-mention>\u00a0for such a powerful and uplifting session.\u00a0<\/p>

<\/oembed><\/p>

\u00a0<\/p>

Here are a few of the resources discussed in the panel:<\/p>

Rachel Karten\u2019s Substack - Link in Bio<\/a><\/strong><\/p>

Masterclass: How to Prepare Your Brand for a New Era in Social<\/a><\/strong> featuring Rachel Karten<\/p>

Social Media Today<\/strong><\/a><\/p>

\u00a0<\/p>

@thera.bailey<\/user-mention>\u00a0@cassey.suthers<\/user-mention>\u00a0@Andy Hawkins<\/user-mention>\u00a0@stephanie.clark<\/user-mention>\u00a0@mary.mcguire<\/user-mention>\u00a0@SocialSalis<\/user-mention>\u00a0@norahcarroll<\/user-mention>\u00a0@hayley.mathie<\/user-mention>\u00a0@pauline.tracy<\/user-mention>\u00a0@kelseywbohl<\/user-mention>\u00a0@sduncan2023<\/user-mention>\u00a0@kate.meyers emery<\/user-mention>\u00a0@B Squared Media<\/user-mention>\u00a0@TaraC<\/user-mention>\u00a0@ewalker<\/user-mention>\u00a0@jolie.gorman<\/user-mention>\u00a0@gimra.malapas<\/user-mention>\u00a0@kcote<\/user-mention>\u00a0@samanthaeng<\/user-mention>\u00a0@taylor.joy<\/user-mention>\u00a0@chloe.houser<\/user-mention>\u00a0@jessica.pineda<\/user-mention>\u00a0@laura.stanaland<\/user-mention>\u00a0@ralynn.kelley<\/user-mention>\u00a0@kaylah.oliver<\/user-mention>\u00a0@cian.scott<\/user-mention>\u00a0@melani<\/user-mention>\u00a0@marisa.stephens<\/user-mention>\u00a0@amare.marketing<\/user-mention>\u00a0@lexi.wilcher<\/user-mention>\u00a0@phyllis.francis<\/user-mention>\u00a0@abigaillee<\/user-mention>\u00a0@jodi.minker<\/user-mention>\u00a0@Beth Ryan<\/user-mention>\u00a0@julia.pascual<\/user-mention>\u00a0@danfromantisocial<\/user-mention>\u00a0@amborthwick<\/user-mention>\u00a0@elizabeth.shackelford<\/user-mention>\u00a0@megan.verley<\/user-mention>\u00a0@cassidy.gallagher<\/user-mention>\u00a0@marlemaee<\/user-mention>\u00a0@travis.sandoval<\/user-mention>\u00a0@katie.hogan<\/user-mention>\u00a0@fatema.ramadhan<\/user-mention>\u00a0@joy.clarke<\/user-mention>\u00a0@brina.moore<\/user-mention>\u00a0@sarah.stio<\/user-mention>\u00a0@kelly.mcdonald<\/user-mention>\u00a0@emily.kemp.FINN<\/user-mention>\u00a0@cifor-icraf.network<\/user-mention>\u00a0@steph.lynn<\/user-mention>\u00a0@jess.daruvala<\/user-mention>\u00a0@andre.higuita<\/user-mention>\u00a0@kyle.rudolph<\/user-mention>\u00a0@viennelyn.maier<\/user-mention>\u00a0@allie.gritt<\/user-mention>\u00a0@hlupi<\/user-mention>\u00a0@laurenp<\/user-mention>\u00a0@tanzi.propst<\/user-mention>\u00a0@ashley.james<\/user-mention>\u00a0@genevieveberk<\/user-mention>\u00a0@jennifer.feeney<\/user-mention>\u00a0@NCTR<\/user-mention>\u00a0@emily.dybowski<\/user-mention>\u00a0@lisa.frame<\/user-mention>\u00a0@kari.mohr<\/user-mention>\u00a0@sammy.dawes<\/user-mention>\u00a0@julian.gonzalez<\/user-mention>\u00a0@betterbusinessbureau_wisconsin<\/user-mention>\u00a0@tiffany.hughes<\/user-mention>\u00a0@patrick.jervis<\/user-mention>\u00a0@shelby.stahl<\/user-mention>\u00a0@steph.hermanson<\/user-mention>\u00a0@iiep.communications<\/user-mention>\u00a0@TiaTateynaB<\/user-mention>\u00a0@micah.descartin<\/user-mention>\u00a0@briona.laughlin<\/user-mention>\u00a0@bailey.smith<\/user-mention>\u00a0@jessica.fix<\/user-mention>\u00a0@sarah.bunch<\/user-mention>\u00a0@allie.chilcoat<\/user-mention>\u00a0@tatyana.williams<\/user-mention>\u00a0@audrey.kominski<\/user-mention>\u00a0@erika.roldan<\/user-mention>\u00a0@debbie.wecksell<\/user-mention>\u00a0@Krista<\/user-mention>\u00a0@jordan.torelli<\/user-mention>\u00a0@iris.greges<\/user-mention>\u00a0@courtney.schultz<\/user-mention>\u00a0@Adam Morse<\/user-mention>\u00a0@chelsea.wilbur<\/user-mention>\u00a0@brittany.javor<\/user-mention>\u00a0@zoe.clemmons<\/user-mention>\u00a0@emily.schilling<\/user-mention>\u00a0@christianna.papalexopoulou<\/user-mention>\u00a0@Anyssa S<\/user-mention>\u00a0@kristen.ornduff<\/user-mention>\u00a0@Amanda Young<\/user-mention>\u00a0@CRobledo<\/user-mention>\u00a0<\/p>","url":"\/career-advice-75\/celebrating-women-in-social-recording-and-resources-1009?postid=2976#post2976","creationDate":"2023-03-29T15:00:22+0000","relativeCreationDate":"2 months ago"},"isTopicUnread":true,"privateId":329,"id":1009,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":75,"isIdeation":false,"url":"\/career-advice-75","title":"Career Advice","description":"Get advice from other social media professionals. Learn what it takes to build and make an impact in your career. Get inspired with our stories and resources."},"url":"\/career-advice-75\/celebrating-women-in-social-recording-and-resources-1009","title":"\ud83c\udfa5 Celebrating Women in Social: Recording and Resources","lastPost":{"id":3048,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t
\"//www.aqdar-uae.com/community/search/activity/\"
This image is from awhile back, but the Wonder Woman pose has always been a go-to of mine. This was taken from a women\u2019s empowerment session that I co-lead in Toronto. So trust Brooke (and the science) - it works!<\/figcaption><\/figure>

\u00a0<\/p>\t<\/div><\/content-quote>

Oh my gosh, this is amazing! I\u2019ve never seen a *group* doing the Wonder Woman pose \u2026\u00a0but look how powerful everyone looks!\u00a0

I\u2019m going to try to incorporate the pose into my professional life. Seems like it would be easy to do on video calls where I need a little pep (and no one will be able to see what I\u2019m up to). ;-)<\/p>","url":"\/career-advice-75\/celebrating-women-in-social-recording-and-resources-1009?postid=3048#post3048","creationDate":"2023-04-11T14:48:56+0000","relativeCreationDate":"1 month ago"},"lastReply":{"id":3048,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t
\"//www.aqdar-uae.com/community/search/activity/\"
This image is from awhile back, but the Wonder Woman pose has always been a go-to of mine. This was taken from a women\u2019s empowerment session that I co-lead in Toronto. So trust Brooke (and the science) - it works!<\/figcaption><\/figure>

\u00a0<\/p>\t<\/div><\/content-quote>

Oh my gosh, this is amazing! I\u2019ve never seen a *group* doing the Wonder Woman pose \u2026\u00a0but look how powerful everyone looks!\u00a0

I\u2019m going to try to incorporate the pose into my professional life. Seems like it would be easy to do on video calls where I need a little pep (and no one will be able to see what I\u2019m up to). ;-)<\/p>","url":"\/career-advice-75\/celebrating-women-in-social-recording-and-resources-1009?postid=3048#post3048","creationDate":"2023-04-11T14:48:56+0000","relativeCreationDate":"1 month ago"},"numberOfUnreadReplies":0,"numberOfReplies":4,"numberOfLikes":7,"relevantPost":{"id":3048,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t
\"//www.aqdar-uae.com/community/search/activity/\"
This image is from awhile back, but the Wonder Woman pose has always been a go-to of mine. This was taken from a women\u2019s empowerment session that I co-lead in Toronto. So trust Brooke (and the science) - it works!<\/figcaption><\/figure>

\u00a0<\/p>\t<\/div><\/content-quote>

Oh my gosh, this is amazing! I\u2019ve never seen a *group* doing the Wonder Woman pose \u2026\u00a0but look how powerful everyone looks!\u00a0

I\u2019m going to try to incorporate the pose into my professional life. Seems like it would be easy to do on video calls where I need a little pep (and no one will be able to see what I\u2019m up to). ;-)<\/p>","url":"\/career-advice-75\/celebrating-women-in-social-recording-and-resources-1009?postid=3048#post3048","creationDate":"2023-04-11T14:48:56+0000","relativeCreationDate":"1 month ago"},"numberOfViews":92,"contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/59e2122b-f88f-46b9-a1c0-3bb49cfcde25_thumb.png","publicLabel":"Recording","category":{"url":"\/career-talk-job-board-74","categoryId":74,"title":"Career Talk & Job Board","metaRobots":"index, follow","type":0},"lastPostId":"3048"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

LauraPorcincula
社区经理
LauraPorcincula 社区经理
发表在职业建议

庆祝社会中的女性:记录和资源记录

这张照片是不久前拍的，但神奇女侠的姿势一直是我的最爱。这是我在多伦多共同主持的一次妇女赋权会议上的演讲。所以相信布鲁克(和科学)——它是有效的!哦，天哪，这太神奇了!我从来没见过一群人摆出神奇女侠的姿势，但看看每个人看起来多么强大!我要试着把这个姿势融入到我的职业生涯中。在视频通话中，这似乎很容易做到，因为我需要一点动力(没有人能看到我在做什么)。;-）

92 4
布鲁克·b·塞拉斯
高级用户
1个月前
Join us on March 28th at 11 AM<\/strong> CDT for\u00a0Women's History Month Panel: Celebrating Women in Social!<\/p>

A conversation with social media marketers\u00a0@Brooke B. Sellas<\/user-mention>,\u00a0@Jennifer.Guevara<\/user-mention>,\u00a0@ama.scriver<\/user-mention>\u00a0and moderated by Sprout Social\u2019s Sarah Corley. Join us as we celebrate women\u2019s accomplishments in social by answering your questions, providing career advice and sharing how they got to where they are today.<\/p>

\"//www.aqdar-uae.com/community/search/activity/\"<\/figure>

RSVP NOW:\u00a0<\/strong><\/p>

<\/oembed><\/p>

\u00a0<\/p>","url":"\/career-advice-75\/save-the-date-celebrating-women-in-social-panel-992?postid=2916#post2916","creationDate":"2023-03-21T19:19:23+0000","relativeCreationDate":"2 months ago"},"isTopicUnread":true,"privateId":324,"id":992,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":75,"isIdeation":false,"url":"\/career-advice-75","title":"Career Advice","description":"Get advice from other social media professionals. Learn what it takes to build and make an impact in your career. Get inspired with our stories and resources."},"url":"\/career-advice-75\/save-the-date-celebrating-women-in-social-panel-992","title":"\ud83d\uddd3 Save the date: Celebrating Women In Social Panel","lastPost":{"id":2950,"author":{"id":35,"url":"\/members\/lauraporcincula-35","name":"LauraPorcincula","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/eb5b1186-5c60-44b8-8e28-deb1b0267d9f.png","userTitle":"Community Manager","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","name":"Community Manager"},"userLevel":7},"content":"

See y\u2019all in an hour at 11am CDT! I\u2019m so excited.\u00a0<\/p>

\u00a0<\/p>

@thera.bailey<\/user-mention>\u00a0@cassey.suthers<\/user-mention>\u00a0@Andy Hawkins<\/user-mention>\u00a0@stephanie.clark<\/user-mention>\u00a0@mary.mcguire<\/user-mention>\u00a0@SocialSalis<\/user-mention>\u00a0@norahcarroll<\/user-mention>\u00a0@hayley.mathie<\/user-mention>\u00a0@pauline.tracy<\/user-mention>\u00a0@kelseywbohl<\/user-mention>\u00a0@sduncan2023<\/user-mention>\u00a0@kate.meyers emery<\/user-mention>\u00a0@B Squared Media<\/user-mention>\u00a0@TaraC<\/user-mention>\u00a0@ewalker<\/user-mention>\u00a0@jolie.gorman<\/user-mention>\u00a0@gimra.malapas<\/user-mention>\u00a0@kcote<\/user-mention>\u00a0@samanthaeng<\/user-mention>\u00a0@tiffany.torbik<\/user-mention>\u00a0@taylor.joy<\/user-mention>\u00a0@chloe.houser<\/user-mention>\u00a0@jessica.pineda<\/user-mention>\u00a0@laura.stanaland<\/user-mention>\u00a0@ralynn.kelley<\/user-mention>\u00a0@kaylah.oliver<\/user-mention>\u00a0@cian.scott<\/user-mention>\u00a0@melani<\/user-mention>\u00a0@marisa.stephens<\/user-mention>\u00a0@amare.marketing<\/user-mention>\u00a0@lexi.wilcher<\/user-mention>\u00a0@phyllis.francis<\/user-mention>\u00a0@abigaillee<\/user-mention>\u00a0@jodi.minker<\/user-mention>\u00a0@Beth Ryan<\/user-mention>\u00a0@julia.pascual<\/user-mention>\u00a0@danfromantisocial<\/user-mention>\u00a0@amborthwick<\/user-mention>\u00a0@elizabeth.shackelford<\/user-mention>\u00a0@megan.verley<\/user-mention>\u00a0@cassidy.gallagher<\/user-mention>\u00a0@marlemaee<\/user-mention>\u00a0@travis.sandoval<\/user-mention>\u00a0@katie.hogan<\/user-mention>\u00a0@fatema.ramadhan<\/user-mention>\u00a0@joy.clarke<\/user-mention>\u00a0@brina.moore<\/user-mention>\u00a0@sarah.stio<\/user-mention>\u00a0@kelly.mcdonald<\/user-mention>\u00a0@emily.kemp.FINN<\/user-mention>\u00a0@cifor-icraf.network<\/user-mention>\u00a0@steph.lynn<\/user-mention>\u00a0@jess.daruvala<\/user-mention>\u00a0@andre.higuita<\/user-mention>\u00a0@kyle.rudolph<\/user-mention>\u00a0@viennelyn.maier<\/user-mention>\u00a0@allie.gritt<\/user-mention>\u00a0@hlupi<\/user-mention>\u00a0@laurenp<\/user-mention>\u00a0@tanzi.propst<\/user-mention>\u00a0@ashley.james<\/user-mention>\u00a0@genevieveberk<\/user-mention>\u00a0@jennifer.feeney<\/user-mention>\u00a0@NCTR<\/user-mention>\u00a0@emily.dybowski<\/user-mention>\u00a0@lisa.frame<\/user-mention>\u00a0@kari.mohr<\/user-mention>\u00a0@sammy.dawes<\/user-mention>\u00a0@julian.gonzalez<\/user-mention>\u00a0@betterbusinessbureau_wisconsin<\/user-mention>\u00a0@tiffany.hughes<\/user-mention>\u00a0@patrick.jervis<\/user-mention>\u00a0@shelby.stahl<\/user-mention>\u00a0@steph.hermanson<\/user-mention>\u00a0@iiep.communications<\/user-mention>\u00a0@TiaTateynaB<\/user-mention>\u00a0@micah.descartin<\/user-mention>\u00a0@briona.laughlin<\/user-mention>\u00a0@bailey.smith<\/user-mention>\u00a0@jessica.fix<\/user-mention>\u00a0@sarah.bunch<\/user-mention>\u00a0@allie.chilcoat<\/user-mention>\u00a0@tatyana.williams<\/user-mention>\u00a0@audrey.kominski<\/user-mention>\u00a0@erika.roldan<\/user-mention>\u00a0@debbie.wecksell<\/user-mention>\u00a0@Krista<\/user-mention>\u00a0@jordan.torelli<\/user-mention>\u00a0@iris.greges<\/user-mention>\u00a0@courtney.schultz<\/user-mention>\u00a0@Adam Morse<\/user-mention>\u00a0@chelsea.wilbur<\/user-mention>\u00a0@brittany.javor<\/user-mention>\u00a0@zoe.clemmons<\/user-mention>\u00a0@emily.schilling<\/user-mention>\u00a0@christianna.papalexopoulou<\/user-mention>\u00a0@Anyssa S<\/user-mention>\u00a0@kristen.ornduff<\/user-mention>\u00a0@Amanda Young<\/user-mention>\u00a0@CRobledo<\/user-mention>\u00a0@Jonathan Zuluaga<\/user-mention>\u00a0@LauraPorcincula<\/user-mention>\u00a0<\/p>

\u00a0<\/p>","url":"\/career-advice-75\/save-the-date-celebrating-women-in-social-panel-992?postid=2950#post2950","creationDate":"2023-03-28T15:04:56+0000","relativeCreationDate":"2 months ago"},"lastReply":{"id":2950,"author":{"id":35,"url":"\/members\/lauraporcincula-35","name":"LauraPorcincula","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/eb5b1186-5c60-44b8-8e28-deb1b0267d9f.png","userTitle":"Community Manager","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","name":"Community Manager"},"userLevel":7},"content":"

See y\u2019all in an hour at 11am CDT! I\u2019m so excited.\u00a0<\/p>

\u00a0<\/p>

@thera.bailey<\/user-mention>\u00a0@cassey.suthers<\/user-mention>\u00a0@Andy Hawkins<\/user-mention>\u00a0@stephanie.clark<\/user-mention>\u00a0@mary.mcguire<\/user-mention>\u00a0@SocialSalis<\/user-mention>\u00a0@norahcarroll<\/user-mention>\u00a0@hayley.mathie<\/user-mention>\u00a0@pauline.tracy<\/user-mention>\u00a0@kelseywbohl<\/user-mention>\u00a0@sduncan2023<\/user-mention>\u00a0@kate.meyers emery<\/user-mention>\u00a0@B Squared Media<\/user-mention>\u00a0@TaraC<\/user-mention>\u00a0@ewalker<\/user-mention>\u00a0@jolie.gorman<\/user-mention>\u00a0@gimra.malapas<\/user-mention>\u00a0@kcote<\/user-mention>\u00a0@samanthaeng<\/user-mention>\u00a0@tiffany.torbik<\/user-mention>\u00a0@taylor.joy<\/user-mention>\u00a0@chloe.houser<\/user-mention>\u00a0@jessica.pineda<\/user-mention>\u00a0@laura.stanaland<\/user-mention>\u00a0@ralynn.kelley<\/user-mention>\u00a0@kaylah.oliver<\/user-mention>\u00a0@cian.scott<\/user-mention>\u00a0@melani<\/user-mention>\u00a0@marisa.stephens<\/user-mention>\u00a0@amare.marketing<\/user-mention>\u00a0@lexi.wilcher<\/user-mention>\u00a0@phyllis.francis<\/user-mention>\u00a0@abigaillee<\/user-mention>\u00a0@jodi.minker<\/user-mention>\u00a0@Beth Ryan<\/user-mention>\u00a0@julia.pascual<\/user-mention>\u00a0@danfromantisocial<\/user-mention>\u00a0@amborthwick<\/user-mention>\u00a0@elizabeth.shackelford<\/user-mention>\u00a0@megan.verley<\/user-mention>\u00a0@cassidy.gallagher<\/user-mention>\u00a0@marlemaee<\/user-mention>\u00a0@travis.sandoval<\/user-mention>\u00a0@katie.hogan<\/user-mention>\u00a0@fatema.ramadhan<\/user-mention>\u00a0@joy.clarke<\/user-mention>\u00a0@brina.moore<\/user-mention>\u00a0@sarah.stio<\/user-mention>\u00a0@kelly.mcdonald<\/user-mention>\u00a0@emily.kemp.FINN<\/user-mention>\u00a0@cifor-icraf.network<\/user-mention>\u00a0@steph.lynn<\/user-mention>\u00a0@jess.daruvala<\/user-mention>\u00a0@andre.higuita<\/user-mention>\u00a0@kyle.rudolph<\/user-mention>\u00a0@viennelyn.maier<\/user-mention>\u00a0@allie.gritt<\/user-mention>\u00a0@hlupi<\/user-mention>\u00a0@laurenp<\/user-mention>\u00a0@tanzi.propst<\/user-mention>\u00a0@ashley.james<\/user-mention>\u00a0@genevieveberk<\/user-mention>\u00a0@jennifer.feeney<\/user-mention>\u00a0@NCTR<\/user-mention>\u00a0@emily.dybowski<\/user-mention>\u00a0@lisa.frame<\/user-mention>\u00a0@kari.mohr<\/user-mention>\u00a0@sammy.dawes<\/user-mention>\u00a0@julian.gonzalez<\/user-mention>\u00a0@betterbusinessbureau_wisconsin<\/user-mention>\u00a0@tiffany.hughes<\/user-mention>\u00a0@patrick.jervis<\/user-mention>\u00a0@shelby.stahl<\/user-mention>\u00a0@steph.hermanson<\/user-mention>\u00a0@iiep.communications<\/user-mention>\u00a0@TiaTateynaB<\/user-mention>\u00a0@micah.descartin<\/user-mention>\u00a0@briona.laughlin<\/user-mention>\u00a0@bailey.smith<\/user-mention>\u00a0@jessica.fix<\/user-mention>\u00a0@sarah.bunch<\/user-mention>\u00a0@allie.chilcoat<\/user-mention>\u00a0@tatyana.williams<\/user-mention>\u00a0@audrey.kominski<\/user-mention>\u00a0@erika.roldan<\/user-mention>\u00a0@debbie.wecksell<\/user-mention>\u00a0@Krista<\/user-mention>\u00a0@jordan.torelli<\/user-mention>\u00a0@iris.greges<\/user-mention>\u00a0@courtney.schultz<\/user-mention>\u00a0@Adam Morse<\/user-mention>\u00a0@chelsea.wilbur<\/user-mention>\u00a0@brittany.javor<\/user-mention>\u00a0@zoe.clemmons<\/user-mention>\u00a0@emily.schilling<\/user-mention>\u00a0@christianna.papalexopoulou<\/user-mention>\u00a0@Anyssa S<\/user-mention>\u00a0@kristen.ornduff<\/user-mention>\u00a0@Amanda Young<\/user-mention>\u00a0@CRobledo<\/user-mention>\u00a0@Jonathan Zuluaga<\/user-mention>\u00a0@LauraPorcincula<\/user-mention>\u00a0<\/p>

\u00a0<\/p>","url":"\/career-advice-75\/save-the-date-celebrating-women-in-social-panel-992?postid=2950#post2950","creationDate":"2023-03-28T15:04:56+0000","relativeCreationDate":"2 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":2,"numberOfLikes":1,"relevantPost":{"id":2927,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

I can\u2019t wait to celebrate women in social with y\u2019all!\u00a0\ud83d\udc69\u2764\ud83d\udc69<\/p>","url":"\/career-advice-75\/save-the-date-celebrating-women-in-social-panel-992?postid=2927#post2927","creationDate":"2023-03-22T14:59:59+0000","relativeCreationDate":"2 months ago"},"numberOfViews":120,"contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/e5f49f6e-ad4d-4fc8-a4d9-e64a37c9719c_thumb.png","publicLabel":"RSVP","category":{"url":"\/career-talk-job-board-74","categoryId":74,"title":"Career Talk & Job Board","metaRobots":"index, follow","type":0},"lastPostId":"2950"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

乔纳森Zuluaga
社区经理
乔纳森Zuluaga 社区经理
发表在职业建议

保存日期:庆祝女性在社会小组发请帖

我迫不及待地想和你们一起庆祝女性社交!❤

120 2
LauraPorcincula
社区经理
2个月前
Hi Community!<\/p>

A huge shout-out to fellow community member, @Brooke B. Sellas<\/user-mention>\u00a0for an amazing talk this morning! It was super insightful but also inspiring to see how other brands are connect and ultimately converting customers!<\/p>

If you missed this morning\u2019s event, you can see the recording here:<\/p><\/oembed>

Additionally, I will be threading questions below for Brooke! If you have any questions after the event or after the recording, please tag Brooke below! We will also be gifting a copy of her book, \u201cConversations That Connect: How to Connect, Converse, and Convert Through Social Media Listening and Social-Led Customer Care<\/strong><\/a>,\u201d\u00a0to the most engaged participant!\u00a0<\/p>

\u00a0<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2025#post2025","creationDate":"2022-09-20T17:04:20+0000","relativeCreationDate":"8 months ago"},"isTopicUnread":true,"privateId":165,"id":702,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":42,"isIdeation":false,"url":"\/coffee-talk-42","title":"Coffee Talk","description":"Make introductions, meet new community members and discuss ideas. Join for an engaging conversation and make lasting connections in the Arboretum."},"url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702","title":"Leverage Conversations For Connection and Conversion: Recording and Q&A","lastPost":{"id":2115,"author":{"id":3315,"url":"\/members\/nicki-3315","name":"Nicki","avatar":"","userTitle":"Engaged User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","name":"Engaged User"},"userLevel":3},"content":"

Hooray!\u00a0 Looking for to reading it!<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2115#post2115","creationDate":"2022-09-29T19:03:49+0000","relativeCreationDate":"8 months ago"},"lastReply":{"id":2115,"author":{"id":3315,"url":"\/members\/nicki-3315","name":"Nicki","avatar":"","userTitle":"Engaged User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","name":"Engaged User"},"userLevel":3},"content":"

Hooray!\u00a0 Looking for to reading it!<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2115#post2115","creationDate":"2022-09-29T19:03:49+0000","relativeCreationDate":"8 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":11,"numberOfLikes":2,"relevantPost":{"id":2046,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

Hi\u00a0@Brooke B. Sellas<\/user-mention>!<\/p>\t

If my brand can\u2019t afford to pay for a full service social listening software, how can I start listening and finding insights?<\/p>\t<\/div><\/content-quote>

Laura, you can try\u00a0mention.com -- they allow for one free listener. So you can set up one for your brand name (look under pricing for the \u201cFREE\u201d option!).\u00a0<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2046#post2046","creationDate":"2022-09-20T20:39:03+0000","relativeCreationDate":"8 months ago"},"numberOfViews":88,"contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/e40d1873-21ee-4c93-889f-8613a26e76b7_thumb.png","publicLabel":"Post-Event Recording","category":{"url":"\/connect-discuss-73","categoryId":73,"title":"Connect & Discuss","metaRobots":"index, follow","type":0},"lastPostId":"2115"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

乔纳森Zuluaga
社区经理
乔纳森Zuluaga 社区经理
发表在咖啡聊天

利用对话连接和转换:记录和问答中心拥有记录

嗨@Brooke B. Sellas!如果我的品牌无法支付完整服务的社交倾听软件的费用，我如何开始倾听并找到见解?劳拉，你可以试试mention.com，他们有一个免费听众。所以你可以为你的品牌名称设置一个(看看价格下的“免费”选项!)。

88 11
N
参与用户
8个月前
Hi Community!<\/p>

A huge shout-out to fellow community member, @Brooke B. Sellas<\/user-mention>\u00a0for an amazing talk this morning! It was super insightful but also inspiring to see how other brands are connect and ultimately converting customers!<\/p>

If you missed this morning\u2019s event, you can see the recording here:<\/p><\/oembed>

Additionally, I will be threading questions below for Brooke! If you have any questions after the event or after the recording, please tag Brooke below! We will also be gifting a copy of her book, \u201cConversations That Connect: How to Connect, Converse, and Convert Through Social Media Listening and Social-Led Customer Care<\/strong><\/a>,\u201d\u00a0to the most engaged participant!\u00a0<\/p>

\u00a0<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2025#post2025","creationDate":"2022-09-20T17:04:20+0000","relativeCreationDate":"8 months ago"},"isTopicUnread":true,"privateId":165,"id":702,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":42,"isIdeation":false,"url":"\/coffee-talk-42","title":"Coffee Talk","description":"Make introductions, meet new community members and discuss ideas. Join for an engaging conversation and make lasting connections in the Arboretum."},"url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702","title":"Leverage Conversations For Connection and Conversion: Recording and Q&A","lastPost":{"id":2115,"author":{"id":3315,"url":"\/members\/nicki-3315","name":"Nicki","avatar":"","userTitle":"Engaged User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","name":"Engaged User"},"userLevel":3},"content":"

Hooray!\u00a0 Looking for to reading it!<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2115#post2115","creationDate":"2022-09-29T19:03:49+0000","relativeCreationDate":"8 months ago"},"lastReply":{"id":2115,"author":{"id":3315,"url":"\/members\/nicki-3315","name":"Nicki","avatar":"","userTitle":"Engaged User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","name":"Engaged User"},"userLevel":3},"content":"

Hooray!\u00a0 Looking for to reading it!<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2115#post2115","creationDate":"2022-09-29T19:03:49+0000","relativeCreationDate":"8 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":11,"numberOfLikes":2,"relevantPost":{"id":2043,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

So glad it was helpful for you, Nicki! Happy to chat Social Media\u00a0Customer Care any time you like. It\u2019s kinda my jam. ;-)<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2043#post2043","creationDate":"2022-09-20T20:19:15+0000","relativeCreationDate":"8 months ago"},"numberOfViews":88,"contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/e40d1873-21ee-4c93-889f-8613a26e76b7_thumb.png","publicLabel":"Post-Event Recording","category":{"url":"\/connect-discuss-73","categoryId":73,"title":"Connect & Discuss","metaRobots":"index, follow","type":0},"lastPostId":"2115"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

乔纳森Zuluaga
社区经理
乔纳森Zuluaga 社区经理
发表在咖啡聊天

利用对话连接和转换:记录和问答中心拥有记录

很高兴对你有帮助，尼基!很高兴在任何你喜欢的时候聊天社交媒体客户服爱游戏官网皇务。这是我的拿手好戏。;-）

88 11
N
参与用户
8个月前
Hi Community!<\/p>

A huge shout-out to fellow community member, @Brooke B. Sellas<\/user-mention>\u00a0for an amazing talk this morning! It was super insightful but also inspiring to see how other brands are connect and ultimately converting customers!<\/p>

If you missed this morning\u2019s event, you can see the recording here:<\/p><\/oembed>

Additionally, I will be threading questions below for Brooke! If you have any questions after the event or after the recording, please tag Brooke below! We will also be gifting a copy of her book, \u201cConversations That Connect: How to Connect, Converse, and Convert Through Social Media Listening and Social-Led Customer Care<\/strong><\/a>,\u201d\u00a0to the most engaged participant!\u00a0<\/p>

\u00a0<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2025#post2025","creationDate":"2022-09-20T17:04:20+0000","relativeCreationDate":"8 months ago"},"isTopicUnread":true,"privateId":165,"id":702,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":42,"isIdeation":false,"url":"\/coffee-talk-42","title":"Coffee Talk","description":"Make introductions, meet new community members and discuss ideas. Join for an engaging conversation and make lasting connections in the Arboretum."},"url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702","title":"Leverage Conversations For Connection and Conversion: Recording and Q&A","lastPost":{"id":2115,"author":{"id":3315,"url":"\/members\/nicki-3315","name":"Nicki","avatar":"","userTitle":"Engaged User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","name":"Engaged User"},"userLevel":3},"content":"

Hooray!\u00a0 Looking for to reading it!<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2115#post2115","creationDate":"2022-09-29T19:03:49+0000","relativeCreationDate":"8 months ago"},"lastReply":{"id":2115,"author":{"id":3315,"url":"\/members\/nicki-3315","name":"Nicki","avatar":"","userTitle":"Engaged User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","name":"Engaged User"},"userLevel":3},"content":"

Hooray!\u00a0 Looking for to reading it!<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2115#post2115","creationDate":"2022-09-29T19:03:49+0000","relativeCreationDate":"8 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":11,"numberOfLikes":2,"relevantPost":{"id":2030,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

For social monitoring, what are the best practices for how often we should be monitoring accounts?<\/strong><\/p>

We monitor daily for our \u201cbasic\u201d clients and for our own brand. That means we are contractually obligated to reply within 12 hours or the same day. HOWEVER, that said our average reply time is ~30 mins or less during our \u201con\u201d shifts (365 days a year, about 18 hours of \u201con\u201d time a day \u2026\u00a0we hope to provide\u00a024\/7 support in the next couple of years!).
For our Customer Care clients, they set the KPI for response times. These range anywhere from around an hour to ten minutes. That means, for these clients, we are answering within that time frame.

I realize this may be hard for small teams or teams of one! I would set a timer for 4 times a day to check your channels (or Smart Inbox if you\u2019re using Sprout). That way, even if you have several responses you need to give, you are only spending about 10-20 mins per check in, or 40-80 mins for the day. Response times will only get tighter (based on consumer data) -- so this is one area I\u2019d definitely focus on for improvement!<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2030#post2030","creationDate":"2022-09-20T17:28:19+0000","relativeCreationDate":"8 months ago"},"numberOfViews":88,"contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/e40d1873-21ee-4c93-889f-8613a26e76b7_thumb.png","publicLabel":"Post-Event Recording","category":{"url":"\/connect-discuss-73","categoryId":73,"title":"Connect & Discuss","metaRobots":"index, follow","type":0},"lastPostId":"2115"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

乔纳森Zuluaga
社区经理
乔纳森Zuluaga 社区经理
发表在咖啡聊天

利用对话连接和转换:记录和问答中心拥有记录

对于社会监控，我们应该多久监控一次账户的最佳实践是什么?我们每天监控我们的“基本”客户和我们自己的品牌。这意味着根据合同，我们有义务在12小时内或当天答复。然而，我们的平均回复时间是30分钟或更少，在我们的“值班”时间(一年365天，每天大约18小时的“值班”时间……我们希望在未来几年提供24/7的支持!)。对于我们的Customer Care客户，他们为响应时间设置KPI。这些时间从一小时到十分钟不等。这意味着，对于这些客户，我们会在这个时间框架内做出答复。我意识到这对于小型团队或只有一个人的团队来说可能很难做到!我会设置一个每天4次的计时器来检查你的频道(或者如果你用的是Smart Inbox)。爱游戏体育官网首页这样，即使你有几个需要回答的问题，你每次只花10-20分钟，或者一天花40-80分钟。响应时间只会越来越短(基于咨询)

88 11
N
参与用户
8个月前
Hi Community!<\/p>

A huge shout-out to fellow community member, @Brooke B. Sellas<\/user-mention>\u00a0for an amazing talk this morning! It was super insightful but also inspiring to see how other brands are connect and ultimately converting customers!<\/p>

If you missed this morning\u2019s event, you can see the recording here:<\/p><\/oembed>

Additionally, I will be threading questions below for Brooke! If you have any questions after the event or after the recording, please tag Brooke below! We will also be gifting a copy of her book, \u201cConversations That Connect: How to Connect, Converse, and Convert Through Social Media Listening and Social-Led Customer Care<\/strong><\/a>,\u201d\u00a0to the most engaged participant!\u00a0<\/p>

\u00a0<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2025#post2025","creationDate":"2022-09-20T17:04:20+0000","relativeCreationDate":"8 months ago"},"isTopicUnread":true,"privateId":165,"id":702,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":42,"isIdeation":false,"url":"\/coffee-talk-42","title":"Coffee Talk","description":"Make introductions, meet new community members and discuss ideas. Join for an engaging conversation and make lasting connections in the Arboretum."},"url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702","title":"Leverage Conversations For Connection and Conversion: Recording and Q&A","lastPost":{"id":2115,"author":{"id":3315,"url":"\/members\/nicki-3315","name":"Nicki","avatar":"","userTitle":"Engaged User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","name":"Engaged User"},"userLevel":3},"content":"

Hooray!\u00a0 Looking for to reading it!<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2115#post2115","creationDate":"2022-09-29T19:03:49+0000","relativeCreationDate":"8 months ago"},"lastReply":{"id":2115,"author":{"id":3315,"url":"\/members\/nicki-3315","name":"Nicki","avatar":"","userTitle":"Engaged User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/cbd74c31-1b8e-4edd-9f11-da4d14dceb89_thumb.png","name":"Engaged User"},"userLevel":3},"content":"

Hooray!\u00a0 Looking for to reading it!<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2115#post2115","creationDate":"2022-09-29T19:03:49+0000","relativeCreationDate":"8 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":11,"numberOfLikes":2,"relevantPost":{"id":2029,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

A question from\u00a0@CRobledo<\/user-mention>\u00a0during the event:<\/strong><\/p>

I work for a nonprofit organization that partners with transportation associations to promote greener commute options, such as biking, transit, and carpool. How does that translate in competitor analysis?<\/strong><\/p>

That\u2019s a great question! Do your competitors engage in the same type of partnerships? If so, you can use their competitive sentiment to see if any of their audience members are talking positively or negatively about those partners. Doing this could help you gauge which partners\u00a0to engage with (or not!) in the future, but also see what pleasure points and\/or pain points their customers\/donors like\/don\u2019t like about those partnerships.\u00a0

If they don\u2019t have similar partnerships, you can use those keywords you mention (\u201c<\/strong>greener commute options\u201d, \u201cbiking\u201d, \u201ctransit\u201d, and \u201ccarpool\u201d) <\/strong>to\u00a0see how your competitors are handling those themes. That data should help you find some tactical differentiation for your own messaging and campaigns (like the banking example from today).<\/p>

I hope that helps!! :-)<\/p>

Brooke<\/p>","url":"\/coffee-talk-42\/leverage-conversations-for-connection-and-conversion-recording-and-q-a-702?postid=2029#post2029","creationDate":"2022-09-20T17:22:02+0000","relativeCreationDate":"8 months ago"},"numberOfViews":88,"contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/e40d1873-21ee-4c93-889f-8613a26e76b7_thumb.png","publicLabel":"Post-Event Recording","category":{"url":"\/connect-discuss-73","categoryId":73,"title":"Connect & Discuss","metaRobots":"index, follow","type":0},"lastPostId":"2115"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

乔纳森Zuluaga
社区经理
乔纳森Zuluaga 社区经理
发表在咖啡聊天

利用对话连接和转换:记录和问答中心拥有记录

活动期间，@CRobledo提出了一个问题:我在一家非营利组织工作，该组织与交通协会合作，推广更环保的通勤选择，比如骑自行车、公共交通和拼车。这在竞争对手分析中如何体现?这是一个很好的问题!你的竞争对手也有同样的合作关系吗?如果是这样，你可以利用他们的竞争情绪，看看他们的听众是否在积极或消极地谈论这些合作伙伴。这样做可以帮助你衡量未来与哪些合作伙伴合作(或不合作!)，但也可以看到他们的客户/捐助者喜欢/不喜欢这些合作关系的快乐点和/或痛点。如果他们没有类似的合作伙伴关系，你可以使用你提到的关键词(“更环保的通勤选择”、“骑自行车”、“公共交通”和“拼车”)来看看你的竞争对手是如何处理这些主题的。这些数据应该可以帮助你为自己的信息传递和活动(如银行电子邮件)找到一些战术上的区别

88 11
N
参与用户
8个月前
Join us starting at 10 AM CDT for a conversation with <\/strong>@Brooke B. Sellas<\/user-mention>!\u00a0<\/p>

You will walk away with:<\/p>

\u00a0Join\u00a0@Brooke B. Sellas<\/user-mention>, CEO of\u00a0B Squared Media, LLC\u00a0and discuss how to leverage meaningful connections and social listening to connect, converse and convert your consumers.<\/p>

You will walk away with:<\/p>

  • Knowing how to connect with your consumers in a genuine way<\/li>\t
  • Understanding the value of social listening and its impact on your brand<\/li>\t
  • Examples of how major brands are engaging and connecting with consumers to help convert them into customers<\/li>\t
  • New ideas and approaches to influencer your work today<\/li><\/ul>

    Plus, Brooke Sellas will be giving away a signed copy of her Brooke to an attendee.<\/p>

    RSVP Now:<\/strong><\/p>

    <\/oembed><\/p>","url":"\/content-creation-67\/rsvp-get-advice-on-leveraging-conversations-for-connection-and-conversion-680?postid=1989#post1989","creationDate":"2022-09-16T13:00:06+0000","relativeCreationDate":"8 months ago"},"isTopicUnread":true,"privateId":149,"id":680,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":67,"isIdeation":false,"url":"\/content-creation-67","title":"Content Creation","description":"Discover best practice and advice for how to create content for your website, blog or social media accounts using the latest strategies and tips from the community."},"url":"\/content-creation-67\/rsvp-get-advice-on-leveraging-conversations-for-connection-and-conversion-680","title":"\ud83d\udcc6 RSVP! Get Advice On Leveraging Conversations For Connection and Conversion","lastPost":{"id":2007,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

    It\u2019s going to be fun!\u00a0<\/p>","url":"\/content-creation-67\/rsvp-get-advice-on-leveraging-conversations-for-connection-and-conversion-680?postid=2007#post2007","creationDate":"2022-09-16T13:33:29+0000","relativeCreationDate":"8 months ago"},"lastReply":{"id":2007,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

    It\u2019s going to be fun!\u00a0<\/p>","url":"\/content-creation-67\/rsvp-get-advice-on-leveraging-conversations-for-connection-and-conversion-680?postid=2007#post2007","creationDate":"2022-09-16T13:33:29+0000","relativeCreationDate":"8 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":1,"relevantPost":{"id":2007,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

    It\u2019s going to be fun!\u00a0<\/p>","url":"\/content-creation-67\/rsvp-get-advice-on-leveraging-conversations-for-connection-and-conversion-680?postid=2007#post2007","creationDate":"2022-09-16T13:33:29+0000","relativeCreationDate":"8 months ago"},"numberOfViews":7,"contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/fd60afd9-02c9-4397-9890-c66bb520cbe8_thumb.png","publicLabel":"Event","category":{"url":"\/advice-best-practices-66","categoryId":66,"title":"Advice & Best Practices","metaRobots":"index, follow","type":0},"lastPostId":"2007"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

    乔纳森Zuluaga
    社区经理
    乔纳森Zuluaga 社区经理
    发表在内容创作

    回复!获得关于利用对话建立联系和转化的建议事件

    会很有趣的!

    7 1
    布鲁克·b·塞拉斯
    高级用户
    8个月前
Join\u00a0@Brooke B. Sellas<\/user-mention>, CEO of\u00a0B Squared Media, LLC\u00a0and discuss how to leverage meaningful connections and social listening to connect, converse and convert your consumers.<\/p>

You will walk away with:<\/p>

  • Knowing how to connect with your consumers in a genuine way<\/li>\t
  • Understanding the value of social listening and its impact on your brand<\/li>\t
  • Examples of how major brands are engaging and connecting with consumers to help convert them into customers<\/li>\t
  • New ideas and approaches to influencer your work today<\/li><\/ul>

    Plus, Brooke Sellas will be giving away a signed copy of her Brooke to an attendee.<\/p>

    RSVP Now:<\/strong><\/p>

    <\/oembed><\/p>

    \u00a0<\/p>","url":"\/coffee-talk-42\/rsvp-now-a-conversation-with-brooke-sellas-leverage-conversations-for-connection-and-conversion-678?postid=1987#post1987","creationDate":"2022-09-14T14:07:50+0000","relativeCreationDate":"8 months ago"},"isTopicUnread":true,"privateId":147,"id":678,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":42,"isIdeation":false,"url":"\/coffee-talk-42","title":"Coffee Talk","description":"Make introductions, meet new community members and discuss ideas. Join for an engaging conversation and make lasting connections in the Arboretum."},"url":"\/coffee-talk-42\/rsvp-now-a-conversation-with-brooke-sellas-leverage-conversations-for-connection-and-conversion-678","title":"RSVP Now! A conversation with Brooke Sellas: Leverage Conversations For Connection and Conversion","lastPost":{"id":2008,"author":{"id":632,"url":"\/members\/jonathan-zuluaga-632","name":"Jonathan Zuluaga","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/6ab6233f-2546-4f91-8801-7736c1ab2d87.png","userTitle":"Community Manager","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","name":"Community Manager"},"userLevel":7},"content":"

    @alison.colvin<\/user-mention>\u00a0Yes! This will be recorded and shared after the webinar!\u00a0<\/p>","url":"\/coffee-talk-42\/rsvp-now-a-conversation-with-brooke-sellas-leverage-conversations-for-connection-and-conversion-678?postid=2008#post2008","creationDate":"2022-09-16T15:03:46+0000","relativeCreationDate":"8 months ago"},"lastReply":{"id":2008,"author":{"id":632,"url":"\/members\/jonathan-zuluaga-632","name":"Jonathan Zuluaga","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/6ab6233f-2546-4f91-8801-7736c1ab2d87.png","userTitle":"Community Manager","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/aaa82a05-eba3-48c5-a287-95e908c446c7_thumb.png","name":"Community Manager"},"userLevel":7},"content":"

    @alison.colvin<\/user-mention>\u00a0Yes! This will be recorded and shared after the webinar!\u00a0<\/p>","url":"\/coffee-talk-42\/rsvp-now-a-conversation-with-brooke-sellas-leverage-conversations-for-connection-and-conversion-678?postid=2008#post2008","creationDate":"2022-09-16T15:03:46+0000","relativeCreationDate":"8 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":3,"numberOfLikes":2,"relevantPost":{"id":1998,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

    Seriously can\u2019t wait to chat with you all!\u00a0\ud83d\udcac \ud83d\udc9a<\/p>","url":"\/coffee-talk-42\/rsvp-now-a-conversation-with-brooke-sellas-leverage-conversations-for-connection-and-conversion-678?postid=1998#post1998","creationDate":"2022-09-14T18:18:25+0000","relativeCreationDate":"8 months ago"},"numberOfViews":19,"contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/cbe29444-4af1-4cd9-b680-3bbdcb4ccef6_thumb.png","publicLabel":"Event","category":{"url":"\/connect-discuss-73","categoryId":73,"title":"Connect & Discuss","metaRobots":"index, follow","type":0},"lastPostId":"2008"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

    乔纳森Zuluaga
    社区经理
    乔纳森Zuluaga 社区经理
    发表在咖啡聊天

    回复了!与Brooke Sellas的对话:利用对话来建立联系和转换事件

    真的等不及要和大家聊天了!

    19 3.
    乔纳森Zuluaga
    社区经理
    8个月前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

我想我们就到此为止吧!非常感谢Brooke的加入以及所有的问题!你还可以问问题，但布鲁克没事了!非常感谢你们邀请我!还有@john。谢谢你是最棒的提问者!:-)下次见!

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":446,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t
\t\t
\t\t
\t\t\t
\t\t\t
\t\t\t

What\u2019s something that you didn't expect to have to do as an agency owner?<\/p>\t\t\t<\/div>\t\t\t<\/div>\t\t\t<\/div>\t\t<\/content-quote>

I knew I HAD to do it \u2026\u00a0but the \u201cpeople\u2019ing\u201d is the hardest part. Even if you\u2019re selling well, and delivering services\u00a0well, people are people. They will surprise you at every turn. It\u2019s hard because there\u2019s no way to \u201ccontrol\u201d things or people \u2026\u00a0especially people. So I find that variable to be difficult.\u00a0<\/p>\t\t<\/div>\t\t<\/div>\t<\/content-quote>

@Brooke B. Sellas<\/user-mention>\u00a0Kind of like horses, right?<\/p>\t<\/div><\/content-quote>

EXACTLY!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=446#post446","creationDate":"2021-12-08T19:45:57+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

作为一个代理公司的老板，有什么事情是你没有想到要做的?我知道我必须这样做，但“人”是最难的部分。即使你卖得很好，提供的服务也很好，人毕竟是人。他们每时每刻都会给你惊喜。这很难，因为没有办法“控制”事物或人，尤其是人。所以我发现这个变量很难。@Brooke B. Sellas有点像马，对吧?完全正确!

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":445,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I\u2019m currently watching Squid Game on Netflix. My son got me hooked on it!<\/p>\t

I\u2019m a big Marvel fan so all of the original series presented on Disney+ are great. Currently watching Hawkeye. Next episode tonight!<\/p>\t<\/div><\/content-quote>

I LOVE all things Marvel and D.C. but don\u2019t have Disney+ \u2026\u00a0maybe I need to ask for it as a holiday gift.\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=445#post445","creationDate":"2021-12-08T19:45:24+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

我现在在Netflix上看《鱿鱼游戏》。我儿子让我迷上了它!我是漫威的超级粉丝，所以迪士尼+上播放的所有原创剧集都很棒。正在看《鹰眼》。下一集今晚!我喜欢漫威和华盛顿特区的所有东西，但没有迪士尼+，也许我需要把它作为节日礼物。

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":443,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

@Brooke B. Sellas<\/user-mention>\u00a0Congratulations on your 10-year anniversary owning B Squared\u00a0Media. I\u2019ve been with Lake Metroparks for over 28 years.<\/p>\t<\/div><\/content-quote>

WOW! That\u2019s seriously impressive. I hope I make it to 28! :-)<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=443#post443","creationDate":"2021-12-08T19:44:37+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

@Brooke B. Sellas祝贺你拥有B Squared Media 10周年。爱游戏官网皇我在湖景公园工作超过28年了。哇!这真是令人印象深刻。我希望我能活到28岁!:-）

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":442,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

What\u2019s something that you didn't expect to have to do as an agency owner?<\/p>\t<\/div><\/content-quote>

I knew I HAD to do it \u2026\u00a0but the \u201cpeople\u2019ing\u201d is the hardest part. Even if you\u2019re selling well, and delivering services\u00a0well, people are people. They will surprise you at every turn. It\u2019s hard because there\u2019s no way to \u201ccontrol\u201d things or people \u2026\u00a0especially people. So I find that variable to be difficult.\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=442#post442","creationDate":"2021-12-08T19:43:51+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

作为一个代理公司的老板，有什么事情是你没有想到要做的?我知道我必须这样做，但“人”是最难的部分。即使你卖得很好，提供的服务也很好，人毕竟是人。他们每时每刻都会给你惊喜。这很难，因为没有办法“控制”事物或人，尤其是人。所以我发现这个变量很难。

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":439,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

What\u2019s something that you didn't expect to have to do as an agency owner?<\/p>\t<\/div><\/content-quote>

\t

What\u2019s the thing that\u2019s made you the most proud during your career?<\/p>\t<\/div><\/content-quote>

Next year will be my 10th year owning B Squared Media. I think I may be a liiiiiiiiittle teary about that one. #Proud<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=439#post439","creationDate":"2021-12-08T19:41:13+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

作为一个代理公司的老板，有什么事情是你没有想到要做的?在你的职业生涯中，什么事情让你最自豪?明年将是我拥有B Squared Media的第10个年头。爱游戏官网皇我想我可能会为那件事流泪。#自豪

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":436,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

@Brooke B. Sellas<\/user-mention>\u00a0What\u2019s your favorite show on Netflix?\u00a0<\/p>\t<\/div><\/content-quote>

I don\u2019t think these are on Netflix \u2026\u00a0but \u2018The Shrink Next Door\u2019 (omg, Paul Rudd is amazing!!!!!), \u2018Curb Your Enthusiasm\u2019, and we\u2019re also rewatching \u2018Game of Thrones\u2019 currently. ALSO, my guilty pleasure is EVERY. SINLE. Housewives Franchise. I know. Awful.\u00a0

What about you??<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=436#post436","creationDate":"2021-12-08T19:39:08+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

@Brooke B. Sellas你最喜欢Netflix上的哪部剧?我不认为这些在Netflix上，但是《隔壁的心理医生》(天哪，保罗·路德太棒了!!!!!)，《抑制你的热情》，我们现在也在重看《权力的游戏》。而且，我罪恶的快乐是每一个。一元化。家庭主妇。我知道。糟透了。你呢?

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":434,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

@Brooke B. Sellas<\/user-mention>\u00a0I\u2019m sure you\u2019ve implemented the bots. Can you share how much (or how little) should we include in their reply. We have tried to make it sound more like a conversation as opposed to one or two word answers.<\/p>\t

\u00a0<\/p>\t

Lake Metroparks, Lake Metroparks Farmpark and\u00a0Penitentiary Glen Reservation are profiles I invite you to check out to see what we do.<\/p>\t<\/div><\/content-quote>

Yes. We have used the bots. What I found, is that for our smaller clients or those who have repetitive FAQs (frequently asked questions) that bots work GREAT. And yes, conversational is also GREAT. However, for some of our larger clients with more complex FAQs or issues, the bots weren\u2019t able to handle it in a way that satisfied our customer AND their customers -- so we use humans for those requests.\u00a0

I\u2019ll check out your bots!<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=434#post434","creationDate":"2021-12-08T19:33:52+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

@Brooke B. Sellas我相信你已经实现了机器人。你能分享一下我们应该在他们的回复中包含多少(或多少)吗?我们试着让它听起来更像一场对话，而不是一两个词的回答。Lake Metroparks, Lake Metroparks, Farmpark和Penitentiary Glen Reservation是我邀请您查看的资料，看看我们在做什么。是的。我们已经使用了机器人。我发现，对于我们的小客户或那些有重复faq(常见问题)的客户来说，机器人工作得很好。是的，对话也很棒。然而，对于我们一些有更复杂的常见问题或问题的大客户，机器人无法以一种让我们的客户和他们的客户满意的方式来处理它——所以我们使用人类来处理这些请求。我会检查你的机器人!

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":431,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

@Brooke B. Sellas<\/user-mention>\u00a0Curious to know how many profiles you and your clients work with. As a park district, we have created Facebook pages for the individual parks and Sprout makes it simple to reach out to all or to as many\/few as I need to.\u00a0<\/p>\t<\/div><\/content-quote>

I don\u2019t know the exact amount of profiles we\u2019re using at the moment but I\u2019d say it\u2019s upwards of 50+? We don\u2019t have any clients who currently have different locations under one brand, but we used to and Sprout made that super simple to handle.\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=431#post431","creationDate":"2021-12-08T19:27:11+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

@Brooke B. Sellas很想知道你和你的客户处理了多少个人资料。作为一个公园区，我们为各个公园创建了Facebook页面，Sprout让我可以很容易地联系到所有人，或者根据需要联系到多少人。爱游戏体育官网首页我不知道我们目前使用的确切数量但我想说的是超过50个?我们目前没有客户在同一个品牌下有不同的地点，但我们曾经有过，斯普劳特让这种情况变得超级容易处理。爱游戏体育官网首页

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":429,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

@Brooke B. Sellas<\/user-mention>\u00a0Yes. I have worked with the wonderful team of support specialists and have made similar requests and have seen them implemented! Thank you Sprout!<\/p>\t

\u00a0<\/p>\t<\/div><\/content-quote>

That is worth a LOT! We\u2019re\u00a0big on customer care so the fact that Sprout\u2019s customer care is so top notch is why we stay.\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=429#post429","creationDate":"2021-12-08T19:24:18+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

@Brooke B. Sellas是的。我曾与优秀的支持专家团队合作，并提出了类似的要求，并看到他们实施!谢谢你斯普劳特!爱游戏体育官网首页这是非常值得的!我们非常重视客户服务，所以斯普劳特的客户服务是一流的，这就是我们留下来的原因。爱游戏体育官网首页

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":428,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

@Brooke B. Sellas<\/user-mention>\u00a0I a\u00a0looking for a way to \u201clisten\u201d for mentions of our parks and events on Facebook and Instagram that are not tagged, similar to the Brand Keywords for Twitter in the Smart Inbox.<\/p>\t<\/div><\/content-quote>

You can do that. We put keywords and phrases into Sprout and then \u201clisten\u201d for when those words are mentioned (tagged or not). So, for instance, put in the company\/brand name + common misspellings. Put in stakeholder names. Put in industry terms or product names. Etc. The sky is the limit because you can use the Boolean search system use things like X and Y | X or Y | X and Y but not Z \u2026\u00a0does that help?<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=428#post428","creationDate":"2021-12-08T19:23:08+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

@Brooke B. Sellas我正在寻找一种方法来“倾听”Facebook和Instagram上未标记的公园和活动的提及，类似于智能收件箱中Twitter的品牌关键字。你可以这么做。我们将关键词和短语输入到Sprout中，然后“收听”这些词被提到的爱游戏体育官网首页时间(无论是否标记)。因此，例如，输入公司/品牌名称+常见拼写错误。输入利益相关者的名字。输入行业术语或产品名称。爱游戏全站下载等。天空是极限，因为你可以使用布尔搜索系统使用X和Y | X或Y | X和Y，但不是Z。这有帮助吗?

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":426,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

@Brooke B. Sellas<\/user-mention>\u00a0Is there a feature that you would like to see Sprout Social offer that would benefit you and your clients?\u00a0<\/p>\t<\/div><\/content-quote>

Funnily enough, all of their features help me as a business owner and then help our clients. I\u2019d also add that Sprout is very good at listening \u2026\u00a0because we\u2019ve asked for a few features around tagging and time to resolution that Sprout has later implemented. The key is to ask! Use your partnership to its full advantage.\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=426#post426","creationDate":"2021-12-08T19:20:14+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

@Brooke B. Sellas你是否希望看到Sprout Social提供一个对你和你的客户都有好处的功能?爱游戏app体育官方爱游戏体育官网首页有趣的是，它们的所有功能都帮助了我作为一个企业主，然后帮助了我们的客户。我还要补充一点，Sprout非常善于爱游戏体育官网首页倾听……因为我们要求了一些关于标签和解决时间的功能，而Sprout后来实现了这些功能。关键是要问!充分利用你的伙伴关系。

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":424,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I know you\u2019re into horses, so\u2026\u00a0What\u2019s the toughest thing about training a new horse?<\/p>\t<\/div><\/content-quote>

Oh man. I am not a great horsewoman! I only started riding 4 years ago. I would say the hardest part is that it\u2019s like riding something dangerous (like a motorcycle) but imagine your motorcycle has its own thoughts, opinions, and attitudes. It has bad days. That makes riding the most difficult (and sometimes more dangerous than normal) \u2026\u00a0when your horse is having a bad day.\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=424#post424","creationDate":"2021-12-08T19:18:06+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

我知道你喜欢马，训练一匹新马最困难的是什么?天啊！我不是一个伟大的女骑士!我4年前才开始骑车。我想说最困难的部分是，这就像骑一些危险的东西(比如摩托车)，但想象一下你的摩托车有自己的想法、观点和态度。它有糟糕的日子。这使得骑马最困难(有时比正常情况下更危险)……当你的马有糟糕的一天。

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":420,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

Brooke. Beyond what you get from the Smart Inbox (Brand Keywords from Twitter) what networks are you able to monitor with Listening?<\/p>\t<\/div><\/content-quote>

It depends on the client and what their goals are. Most of them use social listening from a social selling and\/or customer support aspect. Here are all of the channels Sprout \u201clistens\u201d to, btw:\u00a0\/\/www.aqdar-uae.com\/features\/social-media-listening\/<\/a><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=420#post420","creationDate":"2021-12-08T19:11:56+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

布鲁克。除了你从智能收件箱(从Twitter的品牌关键词)中获得的信息之外，你还可以用Listening来监控哪些网络?这取决于客户和他们的目标。他们中的大多数人从社交销售和/或客户支持方面使用社交倾听。这里是斯普劳特“收听”的所有频道，顺便说一句:https:爱游戏体育官网首页//www.aqdar-uae.com/features/social-media-listening/爱游戏官网皇

47
布鲁克·b·塞拉斯
高级用户
一年前
Thanks to Brooke Sellas for joining us for our first ever AMA!<\/h2>

Thank you for participating and asking questions. We\u2019ll be back with more of these in the future as we refine the format.<\/h3>

-<\/p>

What\u2019s an AMA?<\/strong><\/p>

It stands for \u201cAsk me anything\u201d and we mean just that! Anything you want to know more about, our AMA panelist is here for you! From their hobbies to what they get done in business, this is the time to ask!<\/p>

I can\u2019t make it live, but I have a question. How do I get it asked?<\/strong><\/p>

Just add it here to the replies! We\u2019ll be using this thread as the AMA.<\/p>

Is there a video?<\/strong><\/p>

No. AMAs are text-based replies, so the panelist will be answering right here in the threads.<\/p>

How do we join?<\/strong><\/p>

There\u2019s nothing to join, per se. Just come back to this thread on the date and you\u2019ll see Brooke answering questions in the replies as you ask them!<\/p>

-<\/p>

About our panelist!<\/h2>

Brooke B. Sellas<\/a>\u00a0is the CEO & Founder of\u00a0B Squared Media<\/a>, an award-winning digital marketing agency focusing on social media management, advertising, and social-first customer care. Additionally, she teaches a Digital Marketing course (virtually) at the University of California in Irvine. Brooke\u2019s marketing mantra is \u201cThink Conversation, Not Campaign\u201d. <\/span><\/span><\/p>

Brooke founded B Squared Media in 2012 with a marketing mantra of\u00a0\u201cThink Conversation, Not Campaign.\u201d\u00a0Serving mostly middle-market and enterprise brands, their services include social media management, advertising, and social-first customer care solutions.<\/span><\/span><\/p>

Brooke is an \u201cin the trenches\u201d marketer, with 17+years of sales and marketing experience, and a BA from Penn State University in Media & Communication studies. She had her \u201cah-ha\u201d social media moment when in 2007, she used a burgeoning Facebook to recruit 7,500 attendees to attend a Pub Crawl benefiting cystic fibrosis, which made over $60,000 dollars for the charity.<\/span><\/span><\/p>

In 2017, B Squared Media was named Sprout Social\u2019s \u201cPartner of the Year\u201d for being a shining example of a social media agency, and in 2018, Brooke was named one of New Jersey\u2019s \u201cTop 25 Women Entrepreneurs & Brand Builders.\u201d<\/span><\/span><\/p>

You can find Brooke speaking on stages like ours or on her favorite social media channel,\u00a0Twitter<\/a>,\u00a0so be sure to give her a shout on social media! You can also check out Brooke\u2019s spotlight in the community<\/a>.<\/span><\/span><\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=399#post399","creationDate":"2021-12-06T22:26:32+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":86,"id":185,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185","title":"Our first ever AMA (Ask Me Anything)! Featuring: Brooke Sellas","lastPost":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":450,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

I think that\u2019ll wrap us up! Thank you so much to Brooke for joining us and to all the questions! You can still ask questions, but Brooke\u2019s off the hook!\u00a0<\/p>\t<\/div><\/content-quote>

Thank you so much for having me! And for @john.venen<\/user-mention>\u00a0for being the most amazing question asker! :-) See y\u2019all next time!\u00a0<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=450#post450","creationDate":"2021-12-08T20:01:36+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":47,"numberOfLikes":5,"relevantPost":{"id":416,"author":{"id":84,"url":"\/members\/brooke-b-sellas-84","name":"Brooke B. Sellas","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/7ba09bd4-ed89-47d0-be26-6f7b1ddaca43.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":4},"content":"

\t

Someone please either send me a link on Twitter (@johnvenen) or email me at jvenen@lakemetroparks.com<\/a>\u00a0so I can see the program.

\tThank you.<\/p>\t

\u00a0<\/p>\t<\/div><\/content-quote>

Hey, John! You don\u2019t see the replies here? Maybe try refreshing. We\u2019re just here in this thread!<\/p>","url":"\/latest-talks-trends-72\/our-first-ever-ama-ask-me-anything-featuring-brooke-sellas-185?postid=416#post416","creationDate":"2021-12-08T19:08:12+0000","relativeCreationDate":"1 year ago"},"numberOfViews":147,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"450"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"d47d54ae3e0f433dfe6726f20cd06376c8d11015","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

joe.huber
高级用户
joe.huber 前主持人
张贴在最新演讲及趋势

我们的第一个AMA(问我任何问题)!主角:布鲁克·塞拉斯

请有人在Twitter上给我发个链接(@johnvenen)或发邮件到jvenen@lakemetroparks.com，这样我就能看到这个节目了。谢谢你！嗨,约翰!你没有看到这里的回复吗?或许可以试试提神。我们就在这个线程里!

47
布鲁克·b·塞拉斯
高级用户
一年前

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