How do you recognize top performers?<\/li><\/ul>","url":"\/latest-talks-trends-72\/advocacy-how-are-you-driving-adoption-and-engagement-644?postid=1861#post1861","creationDate":"2022-08-29T14:15:06+0000","relativeCreationDate":"9 months ago"},"isTopicUnread":true,"privateId":125,"id":644,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":72,"isIdeation":false,"url":"\/latest-talks-trends-72","title":"Latest Talks & Trends","description":"Keep up to date with the latest social media and marketing trends. Discuss and discover the newest trends and ideas with other professionals."},"url":"\/latest-talks-trends-72\/advocacy-how-are-you-driving-adoption-and-engagement-644","title":"Advocacy - How are you driving adoption and engagement?","lastPost":{"id":1933,"author":{"id":2954,"url":"\/members\/lisa-rodrigo-2954","name":"lisa.rodrigo","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/3e3d6ae2-c8f5-4d87-8687-afa75a889466.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":3},"content":"I think about these questions too\u2026\u00a0can\u2019t wait to follow this thread.<\/p>
Agree with the top down approach\u2026\u00a0when execs are on there, then rest of employee base gets a little FOMO and it encourages them to make it a habit to check on the tool. That being said, it\u2019s been hard\u00a0to get execs involved. I did get our CMO to record a welcome video for our training and we try to get a spot on the agenda at\u00a0companywide all-hands calls at least once a year. My tool lets me send out a weekly newsletter, so I try to update that weekly, sending out personal branding tips, highlighting new ways to use the tool, and\u00a0I\u2019ll often call out the top five users. Hoping to interview them and host Q&A style content and make quote graphics around why they\u2019re on the tool and make that a regular part of the newsletter as well.\u00a0<\/p>
As for metrics, I look at input at output. I need to make sure I\u2019m uploading a regular stream of content and I really care about the percentage of branded to unbranded content. Monthly active user rate is what keeps me up at night. How do we get our employee base to become regular tool users. I send out emails to those who haven\u2019t logged in within a month to provide a nudge. I also look at Google Analytics because when our employee base shares blogs, webinars and the like, those get 3x more click throughs than when the brand shares similar. And once they\u2019re on our site, they spend 4x more time and visit 4x more pages and are 2x more likely to convert. So to show the power of these clicks in context really wows the c-suite. Internally, I\u00a0look at what content gets those high metrics so I can look at doing more of that.\u00a0<\/p>
Trying to get a swag program launched. While I can do t-shirts and water bottles, also looking at including a lunch with an executive, a LinkedIn review by your manager\u2019s manager, and other non-swaggy rewards. In our remote\/virtual world, looking at Etsy artists on unique interpretations of our logo as art pieces that could be hung on the wall behind desks. I also make sure to like their posts within Twitter and LinkedIn, so they see in their notifications that their efforts are being noticed. That\u2019s probably baseline, but thought it worth mentioning.\u00a0<\/p>","url":"\/latest-talks-trends-72\/advocacy-how-are-you-driving-adoption-and-engagement-644?postid=1933#post1933","creationDate":"2022-09-08T17:09:17+0000","relativeCreationDate":"8 months ago"},"lastReply":{"id":1933,"author":{"id":2954,"url":"\/members\/lisa-rodrigo-2954","name":"lisa.rodrigo","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/3e3d6ae2-c8f5-4d87-8687-afa75a889466.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":3},"content":"
I think about these questions too\u2026\u00a0can\u2019t wait to follow this thread.<\/p>
Agree with the top down approach\u2026\u00a0when execs are on there, then rest of employee base gets a little FOMO and it encourages them to make it a habit to check on the tool. That being said, it\u2019s been hard\u00a0to get execs involved. I did get our CMO to record a welcome video for our training and we try to get a spot on the agenda at\u00a0companywide all-hands calls at least once a year. My tool lets me send out a weekly newsletter, so I try to update that weekly, sending out personal branding tips, highlighting new ways to use the tool, and\u00a0I\u2019ll often call out the top five users. Hoping to interview them and host Q&A style content and make quote graphics around why they\u2019re on the tool and make that a regular part of the newsletter as well.\u00a0<\/p>
As for metrics, I look at input at output. I need to make sure I\u2019m uploading a regular stream of content and I really care about the percentage of branded to unbranded content. Monthly active user rate is what keeps me up at night. How do we get our employee base to become regular tool users. I send out emails to those who haven\u2019t logged in within a month to provide a nudge. I also look at Google Analytics because when our employee base shares blogs, webinars and the like, those get 3x more click throughs than when the brand shares similar. And once they\u2019re on our site, they spend 4x more time and visit 4x more pages and are 2x more likely to convert. So to show the power of these clicks in context really wows the c-suite. Internally, I\u00a0look at what content gets those high metrics so I can look at doing more of that.\u00a0<\/p>
Trying to get a swag program launched. While I can do t-shirts and water bottles, also looking at including a lunch with an executive, a LinkedIn review by your manager\u2019s manager, and other non-swaggy rewards. In our remote\/virtual world, looking at Etsy artists on unique interpretations of our logo as art pieces that could be hung on the wall behind desks. I also make sure to like their posts within Twitter and LinkedIn, so they see in their notifications that their efforts are being noticed. That\u2019s probably baseline, but thought it worth mentioning.\u00a0<\/p>","url":"\/latest-talks-trends-72\/advocacy-how-are-you-driving-adoption-and-engagement-644?postid=1933#post1933","creationDate":"2022-09-08T17:09:17+0000","relativeCreationDate":"8 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":7,"numberOfLikes":4,"relevantPost":{"id":1933,"author":{"id":2954,"url":"\/members\/lisa-rodrigo-2954","name":"lisa.rodrigo","avatar":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/icon\/200x200\/3e3d6ae2-c8f5-4d87-8687-afa75a889466.png","userTitle":"Advanced User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/22c0e5bc-a15c-4c99-8355-ce98c28ddae9_thumb.png","name":"Advanced User"},"userLevel":3},"content":"
I think about these questions too\u2026\u00a0can\u2019t wait to follow this thread.<\/p>
Agree with the top down approach\u2026\u00a0when execs are on there, then rest of employee base gets a little FOMO and it encourages them to make it a habit to check on the tool. That being said, it\u2019s been hard\u00a0to get execs involved. I did get our CMO to record a welcome video for our training and we try to get a spot on the agenda at\u00a0companywide all-hands calls at least once a year. My tool lets me send out a weekly newsletter, so I try to update that weekly, sending out personal branding tips, highlighting new ways to use the tool, and\u00a0I\u2019ll often call out the top five users. Hoping to interview them and host Q&A style content and make quote graphics around why they\u2019re on the tool and make that a regular part of the newsletter as well.\u00a0<\/p>
As for metrics, I look at input at output. I need to make sure I\u2019m uploading a regular stream of content and I really care about the percentage of branded to unbranded content. Monthly active user rate is what keeps me up at night. How do we get our employee base to become regular tool users. I send out emails to those who haven\u2019t logged in within a month to provide a nudge. I also look at Google Analytics because when our employee base shares blogs, webinars and the like, those get 3x more click throughs than when the brand shares similar. And once they\u2019re on our site, they spend 4x more time and visit 4x more pages and are 2x more likely to convert. So to show the power of these clicks in context really wows the c-suite. Internally, I\u00a0look at what content gets those high metrics so I can look at doing more of that.\u00a0<\/p>
Trying to get a swag program launched. While I can do t-shirts and water bottles, also looking at including a lunch with an executive, a LinkedIn review by your manager\u2019s manager, and other non-swaggy rewards. In our remote\/virtual world, looking at Etsy artists on unique interpretations of our logo as art pieces that could be hung on the wall behind desks. I also make sure to like their posts within Twitter and LinkedIn, so they see in their notifications that their efforts are being noticed. That\u2019s probably baseline, but thought it worth mentioning.\u00a0<\/p>","url":"\/latest-talks-trends-72\/advocacy-how-are-you-driving-adoption-and-engagement-644?postid=1933#post1933","creationDate":"2022-09-08T17:09:17+0000","relativeCreationDate":"8 months ago"},"numberOfViews":127,"contentType":"article","featuredImage":"","publicLabel":"","category":{"url":"\/social-trends-news-70","categoryId":70,"title":"Social Trends & News","metaRobots":"index, follow","type":0},"lastPostId":"1933"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/sproutsocial-en\/attachment\/","isGuest":true,"csrfToken":"5658d93c5755572fff404a746830d76cee8743fd","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">